Privacy Policy | Blue 16 Electrical

1. Who We Are

Blue 16 Electrical is an electrical services company based in West Sussex. We are the data controller responsible for your personal data. If you have any questions about this policy, please contact us at info@blue16electrical.co.uk or call us on 07795 518085.

2. What Data We Collect

We may collect and process the following personal data:

Identity data: your name
Contact data: email address, phone number, postal address
Technical data: IP address, browser type, device information, pages visited
Usage data: how you use our website
Communication data: messages you send us via our contact form

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide quotes
To deliver our electrical services
To communicate with you about your project
To improve our website and services
To comply with legal obligations

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following legal bases:

Consent: where you have given us clear consent to process your data for a specific purpose (e.g. submitting a contact form)
Contract: where processing is necessary for a contract we have with you or to take steps before entering into a contract
Legitimate interests: where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
Legal obligation: where we need to comply with a legal requirement

5. Data Sharing

We do not sell your personal data. We may share your data with:

Service providers who help us run our website and business
Professional advisers (accountants, lawyers) where necessary
Law enforcement or regulators if required by law

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

7. Your Rights

Under the UK GDPR, you have the following rights:

Access: request a copy of your personal data
Rectification: request correction of inaccurate data
Erasure: request deletion of your data ("right to be forgotten")
Restriction: request we limit processing of your data
Portability: request transfer of your data to another provider
Objection: object to processing based on legitimate interests
Withdraw consent: withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@blue16electrical.co.uk.

8. Cookies

Our website uses cookies. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Complaints

If you are unhappy with how we have handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.